Empowering Organizations Through Change
Expert Consulting in Organizational Design and Digital Strategy
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Welcome to Ecotone Consulting
Welcome to Ecotone Consulting, where we specialize in Organizational Design and Digital Strategy. With over 20 years of experience, Karen Jackson is dedicated to guiding organizations through the complexities of change, particularly within digital environments. Our mission is to ensure that your teams are aligned, engaged, and empowered as they navigate their transformation journey together.
Collaborative Change Management
Guiding organizations through complex changes
Cross-Functional Team Effectiveness
Enhancing collaboration across departments
Executive Team Building
Strengthening leadership dynamics
Meeting Facilitation
Transforming meetings into productive sessions
About Karen Jackson
Karen Jackson, Organizational Design & Digital Strategy Consultant
I believe in the transformative power of collaboration and effective communication. With over 20 years of experience, I have had the privilege of working with a diverse range of organizations—helping them adapt and thrive in the face of change.
Throughout my career, I have partnered with esteemed clients such as NY MTA, Citi Bank, and Morgan Stanley, assisting leaders in building multidisciplinary teams that drive success. My academic background includes a Master's Degree in Design Strategy and a Bachelor's Degree in Environmental Studies, complemented by certifications in Organizational Design for Digital Transformation and Change Management.

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Education
Master's Degree in Design Strategy, Bachelor's Degree in Environmental Studies

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Experience
Over 20 years in industry building and organizational design

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Certifications
Organizational Design for Digital Transformation and Change Management
Vision and Mission
My mission is to empower organizations to embrace the opportunities that change presents. I am passionate about fostering environments where collaboration, transparency, and innovation flourish—ensuring that everyone feels valued and equipped to contribute.
Collaboration
Fostering teamwork across all levels
Transparency
Promoting open communication
Innovation
Encouraging creative problem-solving
Empowerment
Equipping teams to drive change
Services
At Karen Jackson Consulting, I understand that change can be both challenging and exciting. My tailored consulting services are designed to help organizations achieve their goals while fostering a supportive atmosphere for all team members.
Collaborative Change Management
Navigating change doesn't have to be daunting. Together, we will create effective change management strategies that engage stakeholders and minimize resistance, ensuring a smooth transition.
Cross-Functional Team Effectiveness
I facilitate collaboration among teams by breaking down silos and leveraging diverse perspectives, enabling organizations to harness the full potential of their talent.
Executive Team Building
Strong leadership is key to successful change. I help executive teams enhance their dynamics through strategic facilitation, leading to improved alignment, decision-making, and trust.
Additional Services
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Meeting Facilitation
Meetings should energize and inspire. I transform traditional meetings into productive sessions that focus on clear outcomes and actionable next steps, promoting a culture of collaboration.
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Strategy Alignment & Storytelling
Compelling narratives drive engagement. I assist organizations in crafting authentic stories that align strategies and inspire all team members to contribute towards common goals.
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Onboarding Strategy
A warm welcome sets the tone for success. I develop comprehensive onboarding strategies that ensure new and transitioning team members feel supported and prepared to thrive in their roles.
Insights and Resources
Blog
Explore insights and tips on organizational design, change management, and best practices for navigating digital transformation. My goal is to share valuable knowledge that can help you thrive.
Resources
Access whitepapers, case studies, and downloadable materials to deepen your understanding of key concepts and enhance your organization's effectiveness.
Webinars/Podcasts
Join me for engaging discussions with industry leaders on the challenges and opportunities that organizations encounter in an evolving digital landscape.
Testimonials and Contact

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RFP Responses
The written submission was perfect. The presentation yesterday was a home run. This is the best presentation I've ever seen." - A Big 5

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User Research
You can't see me but I am smiling. I am so happy!.... Having this validation that we are giving people what they need and have set the right tone makes me so happy.” - Business Stakeholder

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Team Design
"What we have done here can serve not only as a best practice for this product, but for our Org at large." - VP of Product

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Strategy Workshops
“I experienced an excellent way to efficiently and effectively synchronize goals across multiple groups. Keep up the great work!” - Workshop Participant

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Program Leadership
"Karen understands very well that servicing a business is more than delivering a product at the end, it's also about improving that business and giving it a chance to thrive." - Client / Product Owner
Get in Touch: I welcome the opportunity to connect with you. Whether you have questions, want to discuss potential collaboration, or need support navigating change, I'm here to help.
Email: karen@ecotonecreative.com​
Phone: 415-624-4231